Shipping policy

Welcome to KANDYGS HANDLOOMS EXPORTS LTD! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below to understand our shipping procedures and charges.

Domestic Shipping

  1. Colombo (Areas 01-15)

    • Delivery Time: 2-4 business days
    • Shipping Charge: Rs. 500/- for the first kilo
    • Additional Weight Charge: Rs. 150/- for every additional kilo or part thereof

  2. Colombo Suburbs

    • Delivery Time: 2-5 business days
    • Shipping Charge: Rs. 750/- for the first kilo
    • Additional Weight Charge: Rs. 150/- for every additional kilo or part thereof

  3. Out of Colombo

    • Delivery Time: 3-5 business days
    • Shipping Charge: Rs. 1000/- for the first kilo
    • Additional Weight Charge: Rs. 150/- for every additional kilo or part thereof

International Shipping

For international orders, delivery times may vary depending on the destination. Please allow 7-15 business days for delivery.

We will provide you with detailed information and assist you with your international shipping needs.

Additional Information

  • Business Days: Our business days are Monday through Friday, excluding public holidays.
  • Order Processing: Orders are processed within 1-2 business days. Delivery times mentioned above are in addition to order processing times.
  • Tracking Your Order: Once your order is shipped, you will receive a confirmation email with tracking details.
  • Delays: While we strive to meet our delivery estimates, there may be delays due to unforeseen circumstances. We appreciate your patience in such cases.

For any further questions or assistance, please do not hesitate to contact our customer service team at marketing@kandygs.lk/ kandygs@kandygs.lk.

Thank you for shopping with KANDYGS HANDLOOMS EXPORTS LTD.!

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